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Course: CCE2




This highly participative and practical seminar will cover both verbal and non-verbal communication techniques to facilitate effective interpersonal communication. Participants will also learn how to be assertive or persuasive, depending on the needs of the situation.


For Whom

All Professionals, Managers and Executives (PMEs).  Anyone who is aspiring to be top performing executive in an increasingly multi-tasking working environment.    










Note:  This programme forms Module 2 of the Core Competencies for Executives (CCE)


  • To develop practical skills and insights in Interpersonal Communication


Course Outline


  • Reading Body Language

  • Using Body Language

  • Non-verbal Communication Styles


Communication Techniques

  • Active Listening

  • Probing Techniques

  • Giving Negative Feedback

  • Handling Objections

  • Controlling Discussions


Communication Styles

  • Being Supportive

  • Being Assertive

  • Bering Persuasive



"Learning takes place through hearing the experiences of other course mates. Topics discussed are very relevant to my work. Types of communications help in communicating messages to subordinates. Having discussions made me aware that other folks have similar problems. Learned how to use different communication techniques on different people. Useful in daily life. The trainer is very observant. Strongly recommend to my company and friends. Very useful for work. Useful to the executive who wants to get his/her job done effectively through people."


3/02/12 (Fri), 9 am - 5 pm

3/08/12 (Fri), 9 am - 5 pm



$480+GST pp; 10% discount for 2 or more registrations

(Inclusive of training manuals, lunch & refreshments)

10% discount off registration fee for 2 or more participants from same company  

Please make cheque payable to 6M Management Consultants Pte Ltd and mail it to:


6M Management

 Consultants Pte Ltd

607 Elias Road #16-190

Singapore 510607

Tel: (065) 65822280
Fax: (065) 65828221


For in-house programme/customisation and other enquiries, contact us at consultancy@6m.com.sg